In an effort to combat fraudulent and unsolicited messages from cluttering up users’ inboxes, major mail platform providers like Google and Yahoo are implementing email authentication measures to do a better job of blocking those types of messages. The requirements, however, are impactful to any businesses that send transactional or marketing messages to @gmail.com or @yahoo.com recipients.
Beginning February of this year, Google will require email authentication to be in place when sending messages to Gmail accounts.
Per Google, the requirements for all mail sent to Gmail accounts are:
If you send bulk messages in excess of 5,000 emails per day, Google’s requirements are even more complicated:
You can access Google’s detailed Email Sender Guidelines here.
Simplified, all businesses sending emails to Google or Yahoo addresses need to adhere to three primary things:
Send Policy Framework (SPF) records are a type of DNS record that includes a list of all IP addresses/servers authorized to send email from a particular domain. E-dreamz uses the SendGrid mailing service to send all transactional messages through our ECHO by E-dreamz website platform, which means those SendGrid IPs will need to be added to your SPF record(s) on your DNS
DKIM stands for “DomainKeys Identified Mail”. These records store the public key the receiving mail server will use to verify a message’s signature.
Domain-based Message Authentication, Reporting, and Conformance (DMARC) is an email authentication standard that provides domain-level protection of the email channel to detect and prevent email spoofing techniques.
Businesses with internal IT teams that already manage their email networks likely have these requirements in place or would be able to implement them readily.
Businesses that do not have internal IT resources may struggle to understand the details of these requirements and how to put them in place.
E-dreamz provides technical consultation support of this type to all of our Active level (or above) retainer clients. For those Active clients, we’ll connect with you to verify you meet these new requirements and/or work with you to help you implement the necessary DNS changes.
For any non-retainer clients who would like E-dreamz’s support in meeting these requirements, we can work with you on an ad hoc basis through our help desk. If you do not already have the appropriate DMARC in place, contact us today to schedule a time to talk with our engineering consultants.
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