WCAG 2.1 AA Compliance for Healthcare Organizations

Healthcare website accessibility is no longer optional. U.S. healthcare organizations that accept federal funding or federal insurance programs—such as Medicare or Medicaid—are required to ensure their digital properties meet WCAG 2.1 Level AA accessibility standards.

For healthcare marketers, executives, and compliance teams, this creates a new operational reality: your website must be accessible, defensible, and maintained over time.

E-dreamz Healthcare Solutions provides a structured accessibility remediation solution that pairs enterprise-grade auditing and testing with healthcare-focused development and implementation.

Why WCAG Accessibility Matters in Healthcare

WCAG 2.1 AA standards are designed to ensure that digital content is accessible to individuals with visual, auditory, motor, and cognitive disabilities. For healthcare websites, this includes:

  • Appointment scheduling and patient forms
  • Provider directories and service pages
  • Patient education content, videos, and PDFs
  • Navigation, menus, and interactive tools

Failure to meet accessibility requirements increases exposure to:

  • Regulatory scrutiny
  • Patient complaints
  • Legal and reputational risk

Just as importantly, accessibility directly impacts patient access to care, trust, and experience.

For More Information, Read Our 2026 Guide to WCAG Requirements for Healthcare Websites Here.

Accessibility Tools vs. Accessibility Compliance

Many healthcare organizations deploy accessibility interfaces or overlays to improve usability. These tools—including the built-in Accessibility Tools available in the latest versions of Remedy CMS—can significantly enhance the experience for patients with visual impairments by offering controls such as font sizing, contrast adjustments, and readability options.

However, no accessibility interface alone satisfies all WCAG 2.1 AA requirements.

True accessibility compliance depends on:

  • Proper HTML and semantic structure
  • Keyboard and screen-reader compatibility
  • Accessible forms and error handling
  • How content is authored and published within the CMS

Accessibility tools are helpful—but manual testing and code-level remediation are always required to fully meet WCAG standards.

E-dreamz Partners with Level Access for Healthcare Website Accessibility Remediation

Our Accessibility Solution:
Testing + Remediation

EHS partners with Level Access, a leading accessibility testing and compliance platform, to deliver a complete accessibility solution for healthcare organizations.

Level Access: Accessibility Auditing & Testing

Level Access provides:

  • Automated and manual WCAG 2.1 AA testing
  • Assistive technology testing (screen readers, keyboard navigation)
  • Detailed findings and remediation guidance
  • Ongoing monitoring and reporting

This gives healthcare organizations a clear, defensible understanding of their accessibility posture.

EHS: Accessibility Remediation & Implementation

E-dreamz Healthcare Solutions supports Level Access findings by:

  • Implementing required fixes directly within Remedy CMS
  • Remediating templates, components, and page structures
  • Addressing form accessibility, navigation issues, and content structure
  • Supporting accessibility improvements across complex healthcare websites

Our development team works closely with both the client and Level Access to ensure remediation is implemented correctly and efficiently.

Flexible Engagement Models

Accessibility remediation needs vary by organization and by website. EHS offers flexible implementation options based on the scope of Level Access findings:

  • Monthly SLA / retainer hours for ongoing remediation and maintenance
  • One-off project engagements scoped and estimated case-by-case
  • Combined approaches for organizations with larger or multi-site ecosystems

This allows healthcare organizations to address accessibility requirements in a way that aligns with budget, timelines, and internal resources.

A Sustainable Path to Accessibility Compliance

Accessibility is not a one-time project. Websites evolve, content changes, and new features are introduced. EHS helps healthcare organizations move beyond checkbox compliance by supporting:

  • Initial remediation based on formal audits
  • Ongoing accessibility maintenance
  • CMS-level best practices for accessible content publishing

By combining Level Access’s testing expertise with EHS’s healthcare-specific development support, clients gain a sustainable, long-term approach to WCAG compliance.

Talk to Us About Accessibility Remediation

If your organization is preparing for WCAG 2.1 AA requirements—or has already completed an accessibility audit—E-dreamz Healthcare Solutions can help you move from findings to fixes.

Contact our team to discuss accessibility testing, remediation, and ongoing support.

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